A friend of mine comes across nice rough cut lumber in his line of work alot and he always likes to share his finds with me. This was made out of Maple that was a rough cut 2X6X4ft piece.
"Have been a return customer for a number of years, and a recent experience has really cemented that bond for me. After using my Rockler lighted magnifying lens for a few months, one of the wires from the battery pack came loose. When I contacted Customer Service to inquire about sending the unit back, they instead sent me a brand new one - no questions asked, no return expected, no charge whatsoever. This simple step - coupled with top quality, innovative products - ensured my repeat business more than any other advertising technique or gimmick could ever do.
Keep up the good work, Rockler!" -
Scott Long
- 12/28/2012 See more...
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