Room for improvement overall no regrets on buying this!
Posted February 11, 2014
After a very long time of researching tables I finally ordered my table up and it arrived a lot faster than I expected which was a nice surprise my heart sunk as the ups guy was unloading it and their was a big hole in the cardboard box right on top of the box! I did have a nice dent in the top of my bench from it being dropped this would be better avoided if they added a extra piece of cardboard to protect it from this I know it's a work bench but I did buy it new and expect such when I receive whatever I buy! It's sad that good cust service is dying however every time I have contacted Rockler's customer service they have made it right so not all customer service is dead. I just wish they would fix the small problems with this like the bolts for the rails that need replaced with a bed rail bolt then you could fit a box wrench on it! But the screwdriver trick worked. I got lucky that my vise holes lined up. Overall this is the perfect table for me because of affordability and it's size is perfect for me in my wheelchair. I would buy it again. Oh and do be careful tightening down the vice face I broke my bolt and ended up getting a grade 5 lag bolt. This is my first real bench and I smile every time I use it!!
A 5 star bench
Posted December 11, 2013
This bench has received many bad raps about assembly. First of all, the directions are worthless, but there are only 12 main parts that are easy to decide where they belong. I believe it had 24 dowels for connectors. If previous reviewers didn't have an understanding of gluing dowels, I can understand their problems. Never fill the hole with glue or you can't drive the dowel into the hole. Just put a thin lawyer of glue on the dowel and it is easily driven home. The pre-drilled hole pattern for the vices were perfect, however, the vices could easily be installed upside down which will cause a hole pattern problem. It took a total of 53 minutes to complete total assembly. And no, I don't work for Rockler, I almost didn't buy based on reviews so I wanted to set record straight.
Posted November 8, 2013
I just completed assembly of the large workbench and had hopes that the problems identified by previous purchasers would have been addressed by the time I received mine but they were not. The bench arrived with slightly damaged corners, and the hardware bag was split with the contents distributed throughout the contents. Several parts were missing and I immediately called Rockler Customer Service for replacement and now hoping for a prompt mailing. One of the holes in the vise plate that attaches to the bottom of the work surface didn't match up with the drilled holes. As stated by several other purchasers, the workbench top surface was rough and required sanding. The assembly instructions could be improved upon. Lack of quality control appears to be a common problem from my own experience and reading other reviews.
Just purchased this and started assembling...
Posted February 14, 2013
Just purchased this and started assembling the medium bench. Most of the assembly is straighforward. The holes in the vise plate that attach to the bottom of the work surface didn't match the pre drilled holes. I called customer service and they suggested to plug the holes and drill new ones. I didn't need to call customer service to figure that one out! n hindsight, I should have a spent a little more a bought one from a Swedish competitor.
Good bench for the money but...
Posted February 8, 2013
Good bench for the money but poor instructions and some minor flaws as previously stated. Am I the only one here who used the long wood screws instead of the lag screws to mount the bench top to the base? The pre-drilled holes were too small for the lag screws, but the wood screws fit perfectly. Also the countersunk area fit the head of the wood screws better than the lag screws. Finally, the wood screws seemed the appropriate length whereas the lag screws were too short. The wood screws just seemed to work better to mount the base to the top. I used the lag screws to mount the vice face to the vice, and that seemed to fit well, too. As with others, the pre-drilled holes to mount the vice to the underside of the bench top were not aligned requiring me to plug them with a dowel and re-drill the holes. Those issues aside, it seems a sturdy bench and a good value. I only hope my bench top does not fall off from using the wood screws to mount it.