1) Submitted by
Sam Chester, from Signal Mtn., TENNESSEE
on 3/2/2009
Customer Rating:
I was caning the seat of a chair with old cane that was 7-8 years old. The cane kept breaking and it made the job much more difficult and longer. I ordered a new 250 ft of cane and the job was finished shortly and without any more broken strands The order came very quickly. I did not have to wonder when I could get started back on the chair. My thanks!!
2) Submitted by
Larry D Patterson, from Jackson, MS
on 1/24/2009
Customer Rating:
Rockler has always treated me very fairly when I place orders with them. They really do stand behind the things they sell.
3) Submitted by
Gerald Maas, from Cedar Rapids, IA
on 1/26/2009
Customer Rating:
I am disappointed in the fine cane that I ordered. It is not very good quality. It is uneven.
Editor's note: Our customer service at 800-376-7856 will be able to assist with replacing any defective cane received.
4) Submitted by
Larry , from Jackson, MS
on 5/4/2008
Customer Rating:
As a person that reweaves chairs "for profit" I have always found Rockler's products extremely great! The most important thing to me though is the expeditious service! It is funny to me that when someone brings me a chair to reweave, it might have been sitting in their attic for years, but they want it rewoven yesterday! Rockler gets the product out and into my hands extremely fast!