This was a decent product with one exception - the closure feature was extremely hard to overcome both when closing and opening the slide. I built a desk for a client and tried these slides out. They were easy to install, but I did not care for the amount of force required to get the slide to close onto the plastic retentioner. Not a bad product, but be aware of this one potential issue.

Nice slide, good value for the money, the only draw back I can see are the cheap screwss provided with the slides.  Fortunately I had screws left over from other slides but  those screws are of better quality and design. Other than this short-coming these are nice slides.

After removing drawers several times during installation one slide jammed and I noted 2 bent tabs that hold the bearings. I managed to put the bearings back and bend the tabs so it would operate but also noticed 2 other bearings missing in the back. They were probably never there. Also the grease coating the slides was pervasive and got on the drawers. The slides are strong and I hope they will give no other problems but I would choose another brand since I think the design is not that great.

Glides are good, but  the screw heads are larger than the opening where the screws go! They need to add instructions on how to install the screws!

I make furniture, so I ordered this item to make a file cabinet. After installing the drawer slides, I opened and closed the drawer, and the bearings started to fall out of the slides. I contacted Rockler, and they immediately shipped me out different drawer slides. They did not charge me anything extra. I can't say enough about Rockler's customer service.

I was a bit disappointed that I could not print the gift certificate when buying on-line, nor have it e-mailed to the recipiant. Both would be valuable additions for Rockler's on-line customers. This is particularly true when the giver has a limited amount of time to make the purchase as was my case.