From $6.99 (Average rating from all reviews) Review 1 of 6: First round they sent me 3-pieces were severly bent and warpped......completely unusable. The second round they sent me were much better, not curved or bent. However they were not cut square. I needed them to be completely square.
"Have been a return customer for a number of years, and a recent experience has really cemented that bond for me. After using my Rockler lighted magnifying lens for a few months, one of the wires from the battery pack came loose. When I contacted Customer Service to inquire about sending the unit back, they instead sent me a brand new one - no questions asked, no return expected, no charge whatsoever. This simple step - coupled with top quality, innovative products - ensured my repeat business more than any other advertising technique or gimmick could ever do.
Keep up the good work, Rockler!" -
- 12/28/2012 See more...