I had the same problem as another member here! the handles look good but one of the handles broke off its mount. I called Customer service and they were awesome! they are sending another handle.Product: FairService: Excellent
I bought this little handle for the top of a small hinged jewelry box that has a locking clasp on it. However, the handle does not articulate 180 degrees, only to 45 degrees, making the box awkward to lift up.
The handles look good but one of the handles broke off its mount. Probably an anomaly but I think it shouldn't have happened. One out of the four I purchased was bad.Editor's note: Our customer service at 800-279-4441 will be able to arrange replacement for you.
The Handle broke off. I didn’t even use the handle to lift the box. By simply lifting it and putting low pressure on the handle it broke. I used super glue to fix the “riveted” bar that acts as the hinge for the handle. Material appears good. Assembly defective.