Rockler.com Customer Service

Got Questions?... We've got answers.

Frequently Asked Questions - Check here first for answers to the most commonly asked questions.

Live Help - Text chat with one of our friendly customer service reps while you browse our site. Available 7am - 10pm M-F and 8am - 4:30pm Saturdays (central time).

E-mail Us - If you couldn't find the answer online, drop us an e-mail and we'll usually get you an answer within a day.

support@rockler.com	For questions about our products.
orders@rockler.com	For questions about a specific order, or about ordering from us in general.
webmaster@rockler.com	For questions about our website, suggestions for improvement, or to report an error.
info@rockler.com	For all other questions.

Call Us - Can't wait? Give us a call, and our trained support staff will be happy to help you. Call 1-800-279-4441. (Note orders can be made 24 hours a day, however, technical support and other assistance is only available during normal business hours - central time).

Please see our contacts page for our mailing address and other contact information.

"Have been a return customer for a number of years, and a recent experience has really cemented that bond for me. After using my Rockler lighted magnifying lens for a few months, one of the wires from the battery pack came loose. When I contacted Customer Service to inquire about sending the unit back, they instead sent me a brand new one - no questions asked, no return expected, no charge whatsoever. This simple step - coupled with top quality, innovative products - ensured my repeat business more than any other advertising technique or gimmick could ever do. Keep up the good work, Rockler!"
- Scott Long - 12/28/2012
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