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100% Satisfaction Guarantee
100% Satisfaction Guarantee
We proudly stand behind all of our products
We are proud of the quality of our products, and we stand behind them 100%. If for any reason you are not satisfied with the merchandise you ordered, just return it within 90 days to receive a refund in the manner of original payment for merchandise only. Manufacturer guarantees/warranties for power tools, CNC and laser products will supersede the Rockler Guarantee if these items are damaged or defective. For these items, please call the store where you purchased them or our customer service department at 1-800-376-7856 so we can assist you.
Your order will come with a return form with convenient instructions, or you may send your returns directly to Returns Department, Rockler Woodworking and Hardware, 4365 Willow Drive, Medina, MN 55340. You may also return purchases to a Rockler store near you for store credit. Items shipped directly from the manufacturer cannot be returned in store. For international returns, please click here.
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