Warranties
Our Guarantee of Satisfaction
We are proud of the quality of our products, and stand behind them 100%. If for any reason you are not satisfied with the merchandise you ordered, just return it within 90 days to receive a refund in the manner of original payment. Your order will come with a return form with convenient instructions, or you may send your returns directly to Returns Department, Rockler Woodworking and Hardware, 4365 Willow Drive, Medina, MN 55340.
TopSlide™/Centerline® Lifetime Drawer Slides Limited Lifetime Warranty
What is covered: If your Centerline® Lifetime or Rockler TopSlide™ drawer slide fails to perform, we will replace it with the same or comparable model.
What is not covered: This warranty does not cover any costs other than the replacement of the drawer slide itself. For example, damage to your project; installation, removal, transportation, shipping or costs; or other damages are not included in this warranty.
How to return products: Return your product to your nearest Rockler Woodworking and Hardware store or mail (postage paid) to: Rockler Woodworking and Hardware, Returns Dept., 4365 Willow Dr, Medina MN 55340. Your name and address must be included to process the exchange. Call 1-800-376-7856 for more details or to speak with a customer service representative.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Rockler Router Bits Lifetime Warranty
What is covered: If a Rockler Router bit fails to perform for any reason we will replace it with the same or comparable model.
What is not covered: This warranty does not cover any costs other than the replacement of the router bit itself.
How to return products: Return your product to your nearest Rockler Woodworking and Hardware store or mail (postage paid) to: Rockler Woodworking and Hardware, Returns Dept., 4365 Willow Dr, Medina MN 55340. Your name and address must be included to process the exchange. Call 1-800-376-7856 for more details or to speak with a customer service representative.