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⚠️ CUSTOMER SERVICE DELAYS

Due to Covid-19, we are experiencing high volumes of customer service requests and are operating with limited staff. Our response times are much longer than normal, so please accept our apologies. We really appreciate your patience.

Help us help you! Please use the lnk below to submit your customer service request to us. This will help us triage and route your request to the right staff, and help us get back to you more quickly.

CLICK TO SUBMIT CUSTOMER SERVICE REQUEST

Customer Service / Ordering Help

Temporarily Reduced Hours:
Monday-Friday, 7:00am - 7:00pm CST
Saturdays, 8:00am - 12:00pm CST

Live Chat
Chat Live with one of our friendly customer service reps.

CALL: 1-800-279-4441
Give us a call, our trained support staff will be happy to help you.

EMAIL: customercare@rockler.com
Please allow 2 to 3 days for a response due to Covid-19.

FAX: 1-800-865-1229

Product Questions

Monday-Friday, 8:00am - 6:00pm CST

Live Chat
Chat live with one of our product advisors while you browse our site.

CALL: 1-800-260-9663
Our product advisors are also available directly by phone.

EMAIL: support@rockler.com
Please allow 2 to 3 days for a response due to Covid-19.

FAX: 1-800-865-1229

Store Information

Store Locator
Use our website to find the hours and directions for the store nearest you.

CALL: 1-877-ROCKLER (1-877-762-5537)
Call to find the store nearest you.

Donation Requests

Donation Request Form

Other Information

Customer Care

CALL: 1-800-376-7856

Order Tracking
You may track your order online, call us at 1-800-279-4441, live chat or email us.

FAQ - Frequently Asked Questions
Check here first for answers to the most commonly asked questions about ordering from Rockler.

EMAIL: info@rockler.com
Corporate questions or inquiries.

EMAIL: webmaster@rockler.com
To give feedback or report an issue with our website.

Physical Address:
Rockler Woodworking and Hardware
4365 Willow Drive
Medina, MN 55340